Troubleshooting Resilio Active Everywhere
Identify, diagnose & resolve the basic Resilio Active Everywhere or system issues.
Collecting debug information
- Getting help and contacting support
- Collecting server database
- Debug logging for selected Agents is disabled...
- Profiling Resilio agent
- How to find Management Console version?
- How to retrieve License ID
General
- Azure NetApp Files ACL Troubleshooting
- How can it happen that files got deleted from the sync folder and what to do next
- Resilio Connect takes too much space on disk
- Dump debug status
- Network bandwidth diagnostic
- Disk diagnostic
Management Console error messages
- Licensed Agent Quantity Not Displaying Correctly After The Resilio Management Console License File Was Updated
- The file is stored in Amazon S3 Glacier and cannot be retrieved
- Okta login errors
- Lock server group must not be empty
- File lock acquisition was rejected for file, conflict can happen
- The Agent cannot reach the file lock server, file lock propagation is suspended
Agent issues
- File streaming troubleshooting
- File will be reverted to placeholder automatically once it is synced to at least one of the configured main servers
- File has invalid unicode
- Resilio Agents don't connect to Management Console
- Resilio Agents don't connect to each other
- Files do not sync between agents