If for a reason you cannot use 2FA code, there's a way to disable it. Disabling the 2FA will also force you to create a new password. After the password is reset, you shall enable the 2FA back again.
This will be recorded as "generate reset password token" action in audit log
Steps:
- Stop Resilio Connect Management Console service
- Open elevated Command Prompt (run it as Admin) and navigate to "C:\Program Files\Resilio Connect Server"
- Run command:
srvctrl.cmd resetpassword --reset2fa <username>
If you keep your Management Console storage folder in non-standard location, run instead:srvctrl.cmd resetpassword --reset2fa <username> --appdata <path_to_storage_folder>
<username> - if don't remember or don't have any, enter any name and you'll be prompted to create such a user - Start “Resilio Connect Management Console” service and navigate to the link suggested in command output.
- Enter the new password and login
Steps:
- Stop Management Console with
./srvctrl stopcommand - Reset password with
./srvctrl resetpassword --reset2fa <username>
If you keep your Management Console storage folder in non-standard location, run instead:<username> - if don't remember or don't have any, enter any name and you'll be prompted to create such a user./srvctrl resetpassword --reset2fa <username> --appdata <path_to_storage_folder>/var - Start Management Console with
./srvctrl startand open the link from command output
When done, Enter the new password and login