Sometimes Resilio Connect Support may request you to collect Management Console database. Please follow the instruction below to collect requested information.
- Download sanitizer tool (attached to this article). This tool is intended to strip off sensitive data from your database - job keys, cloud access keys and tokens, etc.
- Stop Management Console
- Open a terminal, navigate to the folder where sanitizer tool is downloaded
- Run the tool with the parameter pointing to the path of your Management Console storage folder
Windows:C:\ProgramData\Resilio\Connect Server\data
Linux:${resilio_connect_server_dir}/var/data - Sanitizer will create an output folder sanitizer_output in the current directory
- Collect all the content of this folder and send to Resilio Connect Support engineer
- Start Management Console